Please find below a list of the most frequently asked questions. if you still require assistance, please email us at support@bresi-ando.com.

 

How long does it take to process an order?

All orders are processed within 48 business hours. Orders received after 6pm EST on a Friday, weekends and holidays will start to process the next business day.

 

FREE shipping – US only

This only applies to orders going to addresses in the USA.

 

International shipping

Shoppers outside of the USA can purchase their goods via our Etsy Shop which automatically calculates shipping fees. Please note, your country may require you to pay import fees, customs, duties and/or value added taxes (VAT), etc. which are not included in the price nor shipping cost listed on our Etsy shop. These charges are the sole responsibility of the customer.

 

Tracking

Once we receive your order, Bresi-Ando Tools For Living will email your order number to you. Please quote this order number in all correspondence.

 

Returns policy

Bresi-Ando Tools For Living hopes that you will be delighted with your order.
All sals are final.
We do not offer refunds or exchange.

 

Non-residential address delivery

At this time we are unable to ship to P.O Boxes, A.P.O or F.P.O.

 

Bespoke orders

If you require a custom order for an event, goodie bags or corporate gifting activities, please get in touch by emailing support@bresi-ando.com with ‘Bespoke Order’ in the subject line and all the details of the order.